Terms & Conditions
Collector — Free
$0
- 1 user
- Community map access
- Up to 3 Pixes per day
- Brief tier AI narration only
- No payment required; no auto-renewal
Gem-Pass — One-Time
$7.99
- 1 user
- 7 days of full Voyager access
- Single, non-recurring charge
- Does not auto-renew
- No cancellation required
Voyager — Monthly
$9.99/month
- 1 user
- Unlimited Pixes
- All AI tiers (Brief, Standard, Detailed, Immersive)
- Audio narration
- Gem creation & AI Q&A
- Auto-renews monthly
Globetrotter — Monthly
$19.99/month
- Up to 5 family members
- Everything in Voyager
- 5 Video Exports / mo
- Early access to new AI voices
- Auto-renews monthly
NSFW / Explicit Imagery
Sexually explicit, pornographic, or adult content of any kind.
Violence & Graphic Content
Graphic violence, gore, or content that glorifies harm to people or animals.
Hate Speech
Content that demeans, threatens, or incites violence against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or nationality.
Spam & Commercial Abuse
Unsolicited commercial messaging, bulk uploads designed to game rankings, or any automated abuse of platform features.
Impersonation
Pretending to be another person, brand, or entity in a way that deceives or misleads others.
Dangerous Misinformation
Content that spreads demonstrably false information that could cause real-world harm (e.g. fake emergency advisories, health misinformation).
CSAM — Zero Tolerance
Child Sexual Abuse Material of any kind. We report all CSAM to the NCMEC and cooperate fully with law enforcement. Accounts are permanently banned and referred to authorities.
Private Information Exposure
Sharing another person's private or personally identifiable information without their consent (doxxing), including home addresses, financial details, or government IDs.
Illegal Surveillance
Using Gemapix to conduct illegal surveillance, stalking, or location tracking of individuals without consent.
Reverse Engineering
Attempting to reverse-engineer, decompile, or extract the source code of the Gemapix Narrative Engine or any proprietary technology.
Automated Scraping
Using bots, crawlers, or automated tools to scrape, harvest, or extract content from Gemapix without prior written permission.
Security Attacks
Attempting to probe, scan, or test the vulnerability of the service, or circumventing any authentication or security controls.
Step 1 — Warning
After <strong>3 content removals</strong>, your account receives a formal warning via email. Removed content is unavailable to other users but remains in our system for the 90-day retention period.
Step 2 — 7-Day Temporary Suspension
After <strong>5 content removals</strong> (cumulative), your account is temporarily suspended for 7 days. You will not be able to upload, create Gems, or interact with the community during this period. Subscriptions continue to run during a suspension; no prorated refund is issued.
Step 3 — Permanent Ban
Repeated, severe, or zero-tolerance violations (including any CSAM, coordinated harassment, or credible threats of violence) result in immediate permanent account termination without prior warning. Permanently banned accounts are not eligible for refunds.
AI Hallucination Guard
Verify critical travel details independently.
AI-generated metadata is editable by the user.
Gems are not professional travel, legal, or medical advice.
AI features process your content on secure infrastructure.
Published content
Retained while account is activePixes and Gems you have published remain stored and accessible as long as your account is active and in good standing.
Removed content
Retained 90 days, then permanently deletedContent removed by you or by Gemapix moderation is held for 90 days to support appeals and legal compliance, then purged.
Account-deleted content
Retained 30 days (GDPR window), then purgedWhen you delete your account, all associated data is retained for 30 days to comply with GDPR data-portability rights, then permanently deleted.