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Terms & Conditions

updateLast Updated: May 4, 2026

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Collector — Free

$0

  • 1 user
  • Community map access
  • Up to 3 Pixes per day
  • Brief tier AI narration only
  • No payment required; no auto-renewal

Gem-Pass — One-Time

$7.99

  • 1 user
  • 7 days of full Voyager access
  • Single, non-recurring charge
  • Does not auto-renew
  • No cancellation required

Voyager — Monthly

$9.99/month

  • 1 user
  • Unlimited Pixes
  • All AI tiers (Brief, Standard, Detailed, Immersive)
  • Audio narration
  • Gem creation & AI Q&A
  • Auto-renews monthly

Globetrotter — Monthly

$19.99/month

  • Up to 5 family members
  • Everything in Voyager
  • 5 Video Exports / mo
  • Early access to new AI voices
  • Auto-renews monthly
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NSFW / Explicit Imagery

Sexually explicit, pornographic, or adult content of any kind.

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Violence & Graphic Content

Graphic violence, gore, or content that glorifies harm to people or animals.

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Hate Speech

Content that demeans, threatens, or incites violence against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or nationality.

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Spam & Commercial Abuse

Unsolicited commercial messaging, bulk uploads designed to game rankings, or any automated abuse of platform features.

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Impersonation

Pretending to be another person, brand, or entity in a way that deceives or misleads others.

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Dangerous Misinformation

Content that spreads demonstrably false information that could cause real-world harm (e.g. fake emergency advisories, health misinformation).

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CSAM — Zero Tolerance

Child Sexual Abuse Material of any kind. We report all CSAM to the NCMEC and cooperate fully with law enforcement. Accounts are permanently banned and referred to authorities.

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Private Information Exposure

Sharing another person's private or personally identifiable information without their consent (doxxing), including home addresses, financial details, or government IDs.

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Illegal Surveillance

Using Gemapix to conduct illegal surveillance, stalking, or location tracking of individuals without consent.

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Reverse Engineering

Attempting to reverse-engineer, decompile, or extract the source code of the Gemapix Narrative Engine or any proprietary technology.

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Automated Scraping

Using bots, crawlers, or automated tools to scrape, harvest, or extract content from Gemapix without prior written permission.

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Security Attacks

Attempting to probe, scan, or test the vulnerability of the service, or circumventing any authentication or security controls.

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Step 1 — Warning

After <strong>3 content removals</strong>, your account receives a formal warning via email. Removed content is unavailable to other users but remains in our system for the 90-day retention period.

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Step 2 — 7-Day Temporary Suspension

After <strong>5 content removals</strong> (cumulative), your account is temporarily suspended for 7 days. You will not be able to upload, create Gems, or interact with the community during this period. Subscriptions continue to run during a suspension; no prorated refund is issued.

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Step 3 — Permanent Ban

Repeated, severe, or zero-tolerance violations (including any CSAM, coordinated harassment, or credible threats of violence) result in immediate permanent account termination without prior warning. Permanently banned accounts are not eligible for refunds.

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AI Hallucination Guard

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Verify critical travel details independently.

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AI-generated metadata is editable by the user.

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Gems are not professional travel, legal, or medical advice.

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AI features process your content on secure infrastructure.

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Published content

Retained while account is active

Pixes and Gems you have published remain stored and accessible as long as your account is active and in good standing.

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Removed content

Retained 90 days, then permanently deleted

Content removed by you or by Gemapix moderation is held for 90 days to support appeals and legal compliance, then purged.

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Account-deleted content

Retained 30 days (GDPR window), then purged

When you delete your account, all associated data is retained for 30 days to comply with GDPR data-portability rights, then permanently deleted.